Contact information

Need Help?

Email: support@vermart.com
Phone: +1 (844) 483-7627
Website: https://vermart.com

We normally respond to email enquiries within 1–2 business days. Complex customs, carrier, payment or return investigations may require additional time.

Order Support

When contacting us about an order, include:

  • Your order number;
  • The email address used for the order;
  • The customer's full name; and
  • A concise description of the request.

Do not send complete payment-card details, passwords or unnecessary identity documents by email.

Returns

The business correspondence address above is not an authorized return address.

Do not send a product without an approved Return Merchandise Authorization (RMA). The appropriate return address and instructions will be provided after review under our Returns, Refunds & Cancellations Policy.

Privacy and Legal Requests

Privacy, intellectual-property and legal notices may be sent to support@vermart.com with a clear subject line describing the request.