Contact VERMART

Questions about an order, product or international delivery? Our support team is here to help.

Email Support

Best for order details, product questions and written follow-up.

support@vermart.com

Email us

Contact VERMART

Reach our customer care team.

1-844-4-VERMART

+1 (844) 483-7627

Prefer messaging? Reach us on WhatsApp.

Contact Support

Typical email response: Within 1–2 business days. Customs, carrier, payment and return investigations may require additional time.

Contacting Us About an Order

Please include your order number, the checkout email address and a brief explanation. For an incorrect, missing or damaged item, photos of the product and packaging may help us investigate.

Protect your information: Do not share complete payment-card numbers, passwords or unnecessary identity documents via email or WhatsApp.

Returns and Refund Requests

Contact us for authorization before sending a return. Business correspondence addresses are not return addresses. The correct return instructions, where applicable, will be provided after review. See Returns & Refunds.

Find Answers Faster

Visit our Help Center & FAQs, Order Tracking Help, or Shipping & Delivery.

This storefront is operated by VERMART LLC, United States. Our support details are not an authorized merchandise-return destination.